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The selection of distribution channels in various industries is influenced by factors such as product characteristics, market characteristics
, company resources, and competitive factors.
Product characteristics play a significant role in determining the appropriate distribution channel. For instance, perishable goods like food and flowers require faster, more direct channels to ensure they reach the consumer in good condition. On the other hand, durable goods like furniture or electronics can be distributed through longer channels involving wholesalers and retailers. The complexity of the product also matters; complex products that require demonstration or installation might need a direct channel where the manufacturer can interact with the end user.
Market characteristics are another crucial factor. The size and geographical dispersion of the target market
can influence the choice of distribution channels. A concentrated market might be best served by a direct channel, while a dispersed market might require intermediaries to reach. Consumer buying habits also matter; if consumers prefer to buy a certain type of product online, then an online distribution channel becomes necessary.
Company resources also affect the choice of distribution channels. A company with ample resources might be able to establish its own retail outlets, while a smaller company might need to rely on intermediaries. The company's expertise in managing channels is also important; if a company has experience and success with a certain type of channel, it might choose to stick with that.
Competitive factors can also influence the selection of distribution channels. If a company's competitors are using a certain channel effectively, the company might choose to use the same channel to compete directly. Alternatively, the company might choose a different channel to differentiate itself. The overall industry structure can also affect channel choice; in some industries, certain channels might be the norm, while in others, there might be more flexibility.IB Business Management Tutor Summary:
In choosing how to get products to customers, businesses look at what the product is like, who and where the customers are, what resources the company has, and what the competition is doing. For example, fresh food needs quick delivery directly to shops, while electronics can go through several steps like wholesalers. The choice also depends on the company's size and experience, as well as what competitors are doing and the usual practices in the industry.
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