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Businesses choose the most appropriate distribution channels based on their product type, target market, and overall business strategy.
The selection of the most suitable distribution channel is a critical decision for businesses as it directly impacts their reach to customers and profitability. The first factor to consider is the type of product. For instance, perishable goods like food items require a direct and faster distribution channel to maintain their freshness, while durable goods like furniture can go through longer channels.
The target market also plays a significant role in this decision. If a business's target market is concentrated in a specific geographical area, a direct channel might be more efficient. However, if the target market is widespread, using intermediaries like wholesalers or retailers could be more effective. Businesses also need to consider their customers' preferences. Some customers prefer buying directly from the manufacturer, while others prefer shopping from retailers.
The overall business strategy is another crucial factor. If a business aims to have a wide market presence, it might opt for an intensive distribution strategy, using as many channels as possible. On the other hand, if the business wants to position its product as exclusive or high-end, it might choose a selective or exclusive distribution strategy, limiting the number of outlets where its products are available.
Cost is another important consideration. While direct distribution allows businesses to have more control and potentially higher profits, it also involves higher costs. Indirect distribution, through intermediaries, can help businesses reach a wider market at a lower cost, but it also means sharing a portion of the profit with these intermediaries.
Lastly, businesses need to consider the level of service required. Some products require a high level of service, such as installation or after-sales service. In such cases, businesses might need to choose a channel that includes service providers.
In conclusion, choosing the most appropriate distribution channel is a complex process that requires a thorough understanding of the product, the target market, the business strategy, and the cost implications.
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